Author Topic: Microsoft Outlook error message!  (Read 2696 times)

Offline Gazea2

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Microsoft Outlook error message!
« on: September 22, 2010, 10:37:15 AM »
On my Mom's netbook, she can't send e-mails. She keeps getting an error message saying:

"Task 'pop.gmail - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP)."

I've tried many fixes (including changing her outgoing mail server from smtp.gmail.com to smtp.googlemail.com and changing the outgoing port to 465) and it still isn't working.

I was wondering whether any of you guys had had the same problem and if you know how to fix it?

P.S - On the main computer in the house you can send messages. The main computers OS is Xp whilst my Mom's netbook is Windows 7.


Offline Naryar

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Re: Microsoft Outlook error message!
« Reply #1 on: September 22, 2010, 10:56:30 AM »
Outlook is lame

Offline inplabth

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Re: Microsoft Outlook error message!
« Reply #2 on: September 22, 2010, 01:43:36 PM »
http://techinsp.blogspot.com/2008/03/0800ccc7d-error-problem-in-outlook.html

That was the first result when I googled the error code.

Offline ACAMS

Re: Microsoft Outlook error message!
« Reply #3 on: September 22, 2010, 04:28:04 PM »
Weird how some people have never heard of google.....ANYWAY, get Thunderbird, it is 50 times better and has the best junk filter I have seen!

Offline Serge

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Re: Microsoft Outlook error message!
« Reply #4 on: September 22, 2010, 05:10:23 PM »
On my Mom's netbook, she can't send e-mails. She keeps getting an error message saying:

"Task 'pop.gmail - Sending' reported error (0x800CCC7D) : 'Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP)."

I've tried many fixes (including changing her outgoing mail server from smtp.gmail.com to smtp.googlemail.com and changing the outgoing port to 465) and it still isn't working.

I was wondering whether any of you guys had had the same problem and if you know how to fix it?

P.S - On the main computer in the house you can send messages. The main computers OS is Xp whilst my Mom's netbook is Windows 7.

Outlook is lame.

Check c:\windows\system32\drivers\etc\hosts (open up in notepad), paste contents here.
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Offline Gazea2

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Re: Microsoft Outlook error message!
« Reply #5 on: September 23, 2010, 09:17:38 AM »
Weird how some people have never heard of google.....

Umm....

I've tried many fixes (including changing her outgoing mail server from smtp.gmail.com to smtp.googlemail.com and changing the outgoing port to 465) and it still isn't working.

Ok, Serge. :)


Offline Gazea2

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Re: Microsoft Outlook error message!
« Reply #6 on: September 26, 2010, 07:08:54 AM »
DP!

I managed to fix the problem and it works now.


Offline kill343gs

Re: Microsoft Outlook error message!
« Reply #7 on: September 29, 2010, 09:36:39 PM »
Everybody I know who uses/used outlook has had the same problem.


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